When doing business your complete satisfaction is important to us and to achieve that goal, we believe communication is extremely important. Therefore, if you have any questions or concerns about the products listed by us, please contact us first before you purchase. We are a family based business, and any issue can be resolved, as long as we know about it. We will offer you the best customer service that we can possibly provide!
Click on the link "ask seller a question" (its on the item page by the price) or
Our email address is: firstname.lastname@example.org
**We will get back to you within 24 business hours**
BY PLACING A BID YOU AGREE 1. The winner will be sent email notifications after the auction ends. They will contain a link to the on-line invoice. 2. The winner must use the on-line invoice to pay or indicate that a check/money order will be sent within 7 days from the auction end, If no notice is given to us the item will be relisted after 7 days from date of sale. 3. The winner must pay after all auctions end and appear in the invoice to qualify for multiple item discount. If you win multiple auctions and make separate payments, your order may or may not be combined depending on if item has already been shipped (we like to ship out quickly).
Our sales are usually final unless under different circumstances listed below. We only accept returns when the product is not what was listed or is defective. All returns require prior authorization. This can be done by sending us an email to request an authorization # for a return. Postage and handling for returned items are the responsibility of the buyer. Returns are subject to a 15% restocking fee unless the part is not what was listed or is defective. Any questions, please contact us via email at email@example.com and we will respond back to you within 24 business hours.
* Google Checkout
* Payments are required within 7 days of purchase date unless other arrangements have been made with us.
We will ship your item out within 1-2 business days of receiving payment. Items will be shipped to the address listed on your Google or PayPal invoices. Please contact us if you have any questions. We prefer Google Checkout and PayPal as payment methods because it is fast, safer for both buyer and seller and you will receive your item much sooner, we will not hesitate to accept money orders or cashier's checks as long as our customers are aware that items are not shipped out until payments are received and the payment has cleared the bank (which takes 7-14 business days). We do this because people make fake money orders, cashier's checks and personal checks that looks so very real with watermarks and all and scam people. Unfortunately the banks don’t catch this until days later when the checks or money orders go to the bank they are supposedly from and come back to our bank bad (this process takes a few days). Any further questions please contact us and we will respond within 24 business hours.
***WE COMBINE SHIPPING ***
A discount on items combined will be given
We take great care packaging every item to ensure safe shipment to you. We charge a shipping fee only to cover our costs of materials and labor. Once your order has been processed and we have received cleared payment, your item will be shipped out to you with in 1-2 business days. International buyers, please allow 2-6 weeks for your items to arrive to your location. Please contact us if you have any questions.